Asiana Airlines is Certified with the 5-Star Airline Rating for the quality of its Onboard product and staff service, and the Asiana Airlines home base Airport service.
Asiana Airlines offers five classes of services – First Suite class, First Class, Business Smartium class, Business class and Travel (economy) class. Seat configurations and in-flight entertainment systems vary by the type of the aircraft and its operating routes
Business Class is offered on A380-800, which is serviced on routes to Los Angeles, New York City, Sydney, and Frankfurt. Old First Class is available on B747-400s. Both First Suite and old First Class were available on Boeing 777s, but was later removed in favor of a two-class configuration. Passengers in these classes are offered pajamas, souvenirs and "amenity kits" containing items such as skin cream, toothpaste, eye shades and earplugs. A passenger can pre-order in-flight meals 48 hours prior to departure. First class seats are equipped with personal AVOD systems.
Besides those routes, most of Asiana's international flights offer two types of classes – business smartium class or business class as the highest class, and travel class, without first class. Some of the short-length international flights and charter flights are operated by mono-class basis, as well as all of the airline's domestic flights. Business Smartium Class is installed on B777-200ER, and Business Class is installed on B767 and A330, but some of the A330 is equipped with newly-furbished cocoon seats. Most of Asiana's Travel class seats also have television or video systems. AVOD is installed on many of the aircraft, and business class is fully equipped with new AVODs. In-flight entertainment systems are not offered on domestic routes, which consist of flights of an hour or less.
Airline Iata Code: OZ
Home Airport: Seoul
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