At SBC we take reviews and feedback very seriously. Whether it’s good or bad, we want to hear about it! We are very proud of the fact that our overall customer satisfaction rating is excellent. Please take some time to read through some of the reviews and testimonials left by our clients below.
The way we gather these reviews is by asking our clients to leave feedback after they book their ticket to describe the overall experience thus far with SBC. We also ask those same clients to leave reviews after they return from their trip to give their feedback on the actual flights that were set up for them by our team.
“We have just returned from our first booking with SBC and we will use them again whenever possible. Michael R was very upfront with how the booking system works and delivered everything he said he would promptly and efficiently. A real benefit of the service is being able to talk to a real person, not a computer or a call centre. They make you feel like a client not a customer.”
“We had a great experience from start to finish. A good price, although the Aussie dollar having gone down, made it a bit more expensive than last time.... but still much better than going with an airline. ***** and ***** were really helpful and always gave us prompt attention and accurate information. Will definitely use SBC again.”
“I have traveled twice on business class flights booked through SBC and am extremely satisfied. The booking process is fast and efficient- there is nothing better than having an informed professional help with flight details! And the price is better than half price. SBC delivers what they claim.”