At SBC we take reviews and feedback very seriously. Whether it’s good or bad, we want to hear about it! We are very proud of the fact that our overall customer satisfaction rating is excellent. Please take some time to read through some of the reviews and testimonials left by our clients below.
The way we gather these reviews is by asking our clients to leave feedback after they book their ticket to describe the overall experience thus far with SBC. We also ask those same clients to leave reviews after they return from their trip to give their feedback on the actual flights that were set up for them by our team.
Pavel - Vic, Australia
26 Nov 2014
"It was our first time here. An excellent and very attentive service received by John and then by Vitaliy. Prompt replies to my queries. Very well priced tickets. Had some problems with my bank (transferred wrong amount...) but problem solved to my full satisfaction by Vitaliy. Have travelled all over the world and made bookings with many airlines and travel agents but this company is the best. Would recommend it any time and will use in the future. Thank you!!!"
Kevin P - Qld, Australia
05 Nov 2014
"Simply Business Class arranged our return business class flights to Europe for our 26th wedding anniversary this year, which coincidently was on October 1st. From the start of the booking process to the time we stepped off the return flight into Sydney from Milan we were impressed with the service. Our travel went seamlessly, our bookings were as planned, and it give my wife and I the peace of mind to enjoy what was a fantastic holiday.
I have no reservation in recommending SBC to anyone wishing to take long haul flights and will definitely be using their services when we next fly overseas. Thanks Yuri and your team."
26 Oct 2014
"Mike C. organized the flights from Brisbane to London for my husband and I as below.
We've been, and returned and I wanted to write to say thank you so very much for all you did for us. We were very happy with the flights, and we were well looked after all the way. The seats that were arranged for us were the best, just the best! The luggage was checked in at the beginning and collected at the end, no collecting baggage and transferring at all.
I admit we were both a bit 'iffy' about the Air India leg, but it turned out magic, no problems at all. Seats were lovely, I had no one next to me all the way from London to Bangkok, and great service. Thai Air was wonderful, just terrific customer service. Scandinavian Airlines were the only leg (Oslo to London) that did not have a Business Class Section, we were seated 3 abreast and the plane was crowded, no service at all but it was less than 3 hours to London and we really didn't mind at that point.
We have told all our family about your service, and I know family will be contacting you soon to arrange flights etc. We will be in touch when we fly overseas again in a year or so.
Again Mike, thank you for great professional service, a friendly manner, and delivering all you promised."
Franklin H. - NY, United States
03 Sep 2014
"Great service and prices! Yuri helped me find a great deal and i couldn't be more happier. I shopped around and half the agencies dint get back to me, the others were rude and wanted me to book on the spot. I felt no pressure from SBC and their team. Thanks guys i will be back!!! Already sent you a referral!"
Helen H - WA, Australia
15 May 2014
"I have been very impressed with your services provided. Booking the flights from Perth, Western Australia to Los Angeles return was simplified because of the companies knowledge and understanding of available options for us. The booking personnel were always considerate and extremely helpful throughout the process. We will recommend using this company to family and friends for any future business travel overseas."